Privacy Policy

Last updated: 2nd February 2025

All data you store on our service or backup to our service is owned by you, and we will never claim ownership of it. We will never read your data or try to decrypt it. We manage all data in compliance with the laws of the countries we operate in. We provide secure systems for our customers to store their customers' data.

How we collect and store personal data

When you contact us, we collect information in numerous ways, including social media, email, helpdesk, telephone, and exhibitions. We consider personal data anything that can identify an individual. This includes names, email addresses, postal addresses, IP addresses, social media posts, and any other information relating to an individual.

We do not imply you have provided permission for us to send you further marketing emails simply by filling in a form, nor do we pre-tick the consent box. You must explicitly tick a consent box to receive additional emails before you are added to future marketing communications. We will only keep your personal data for as long as it is legitimately required.

How we use your personal data

We will not pass on your data to anyone outside of our organisation. Unless you explicitly request this, we will not use your data to market our services. You can opt out at any time or request which information we hold on you.

Marketing communications

If you have explicitly notified us you want to receive further emails from us, we will use that email address to advise you of our services.

System communications

Some services are reliant on us being able to contact you via email for compliance reasons and security announcements. We might terminate some services if we cannot contact you to make you aware of the actions you need to take. When such an occasion arises, we will notify you of this. We will never market our services to you through system communication.

Your rights regarding your data

To be removed from our mailing lists. Whenever you receive a marketing email from us, you will have the option to unsubscribe. To request your data be removed. You can contact us to find out what personal information we hold on you or ask to correct it. We will inform you when we change how we use your data.

What you should be doing

If you have stored personal data on our systems, you must ensure it is stored and used in accordance with the GDPR. The Information Commissioner's office covers GDPR in-depth at ico.org.uk.

You are the owner of any data you store with us or enter into our systems. You must review your data privacy and security policies to ensure you are compliant with the laws of the countries you operate in. Any data you store with us must be secured with a valid encryption password. Any devices which can read or restore such data must be secured to prevent unauthorised access.

Cookies

This application does not use cookies for tracking or advertising. No third-party analytics scripts are loaded. Session data is handled server-side only.